Projects
Conveyor / Project Lead / Integrations
Designed a Slack app to complement web app
Achieved 100% user adoption from users with integration. Decreased access request time from the order of days to minutes.
Jopwell / Project Lead / Web App
Created a recruiter inbox
Multi-phase project to introduce templating features, inbox managment, and bulk messaging.
Jopwell / Project Lead / Web App
Auto-generate PDF resume from user profiles
I developed both the resume format and user flow for creating and editing PDF resumes. Increased number of eligible profiles by 5x.
Design Approach
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I strive to create an open and transparent design process. I like to work closely with PMs and involve engineers early in the design process. I prioritize cross-functional collaboration.
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I identify KPIs to ensure that all stakeholders are aligned on the desire outcomes of a feature. I synthesize both qualitative and quantitative to draw insights for my designs. I monitor metrics to assess performance upon a project launch.
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Regardless of how much research we've done, our insights are often still hypotheses. Thus, it's important to name the frameworks we are working off of and be open to course correcting in light of new information.
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I strive to inhabit the desires and concerns of users through user research, whether that be by observing user sessions, surveys, interviews, or ethnographic research.
Driven by curiosity
I’ve had a non-linear career path. But one through line across my experiences is a deep curiosity for human behavior and a growth mindset.
Besides UX design, I’ve written fiction, taught creative writing, conducted ethnographic research, and worked with youth.